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ECH  >  Patients & Visitors  >  Non-Discrimination Policy

Non-Discrimination Policy

ECH complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex

Discrimination is Against the Law

Elizabethtown Community Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Elizabethtown Community Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Interpreting & Translation Services

To request interpretation or translation services at your appointment or visit, please contact the staff at the location where you are receiving care. 

INTERPRETER SERVICES AT YOUR HEALTH CARE VISIT

Ask your provider’s office for the available resources. If an on-site interpreter is needed, staff will contact Interpreter Services at interpreterrequest@uvmhealth.org or call 802-847-5826 Monday to Friday from 8 am – 4:30 pm.

TRANSLATION SERVICES TO TRANSLATE HEALTH CARE INFORMATION

Ask your provider’s office to fill out a translation request or contact Translation Services at languageaccess-translations@uvmhealth.org."

Filing a Grievance

If you believe that Elizabethtown Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Joy Armstrong - Civil Rights Coordinator
75 Park Street
Elizabethtown, NY 12901
Phone: 518-873-3139
Fax: 518-873-3097
jarmstrong@ech.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Joy Armstrong is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building,
Washington, DC 20201
1–800–368–1019, 800–537–7697(TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.